0141 882 9000 01236 452 605

FAQs

Below you'll find answers to the questions we get asked the most.

What sizes of storage rooms do you have?

We have a range of different sizes, from 20sqft up to 300sqft, which means you only pay for the space you need keeping the cost down. Try our space calculator to see what size of unit you will need.

How secure are your facilities?

Our facilities are very secure.

  • Our Storage rooms are built with galvanised steel and you lock the rooms with your own padlock and keep the key - so even our staff cannot enter.
  • During the day we have a member of staff on the premises during our opening hours, and the site is fully locked and monitored by pointer security when closed.
  • 24 hour video surveillance.
  • Controlled access. Strangers cannot just wander about.

All these measures and more are put in place so that whatever you store remains safe and sound so you can sleep easy at night.

How often can I gain access to my storage room?

You have unlimited free access during our opening hours. which are:

Hillington

Monday - Friday : 8.00am - 5.00pm
Saturday : 9.00am - 5.00pm

Cumbernauld

Monday - Friday : 8.00am - 5.00pm
Saturday : 10.00am - 3.00pm

Leith

Monday - Friday : 8.00am - 5.00pm
Saturday : 9.00am - 5.00pm 

What is the minimum term to rent a storage unit?

You can stay as long or as short as you need to. There is no minimum rental term for our storage site.

Will the price that I am quoted for a unit change at all after I have moved into store?

Our prices are as quoted and will remain so when in storage based on the amount of storage space you require. We do, however, reserve the right to review our prices annually.

Do I have to take out Insurance product to protect my goods when in storage?

We do not insist that you take our Insurance when you move into store although we believe we provide a very competitive rate. We do however, need to see a written copy of alternative Insurance cover prior to you moving into store.

If I book a unit and I discover I have over estimated, can I get a smaller one?

Yes, we are very flexible to your needs. For example, if you are looking to sell your home, you can take a small unit initially taking excess belongings out of your home, leaving it less cluttered and easier to sell. When you move the rest of your belongings into store we would suggest that you transfer from the smaller unit into a larger unit (one unit is cheaper than two equating to the same size).Also when you move into your new home and are taking only some of your belongings out, we again would recommend that you transfer to a smaller unit to keep the cost down.

How do I work out what size of unit I require?

Try our space calculator. Also our staff are friendly, helpful and knowledgeable and will be delighted to help and advise. Remember it is only a guideline. When you move in, our staff will be able to help work out accurately the size of unit you require from the amount of furniture you have.

What can I not store?

You cannot store anything that is flammable i.e. gas cylinders, fuel. You cannot store perishable food or any stolen or illegal goods.

What can we store?

Anything really. The storage is ideal for home & business use. We find the Home market uses us for five main areas:

  • De-clutter before selling your property
  • People moving home, who have sold their home, and are waiting to buy or move into their new home.
  • People who have inherited furniture they want to keep, but their current home is too small at the moment.
  • "Closet Store". During summer people store winter clothes. During the winter they store summer clothes.
  • Students who are away during the summer months store essential belongings until their next term
Which unit size is right for you? Find out how much space you need by using our space calculator. Space Calculator